NHS Specialist Service
The National Problem Gambling Clinic is an NHS specialist outpatient service for gambling disorder, providing free clinical assessment and treatment. Based in London; self-referral accepted.
The National Problem Gambling Clinic (NPGC) is an NHS outpatient clinic specialising in the assessment and treatment of gambling disorder. It is operated by the Central and North West London NHS Foundation Trust (CNWL) and has clinics at sites in London including Fulham Road and Camden. As a national centre, the NPGC also conducts research into gambling disorder and provides training for clinicians across the UK.
The clinic accepts adults aged 18 and above, with a pathway available for some patients aged 16–17. Referrals are accepted from GPs, mental health professionals, and via self-referral — people do not need a GP referral to make an initial enquiry. The clinic is free at the point of use for people resident in England who meet the clinical criteria for treatment.
The NPGC is one of a limited number of specialist NHS gambling disorder services in Great Britain. It provides a clinical pathway that is distinct from the community-based counselling offered by charities such as GamCare — the clinic is staffed by consultant psychiatrists, clinical psychologists, and specialist therapists, and is equipped to manage complex presentations including co-existing mental health conditions, substance misuse, and significant financial harm.
The clinic's treatment model is based on evidence-based approaches adapted for gambling disorder, principally cognitive behavioural therapy (CBT) — which addresses the thought patterns and behaviours that maintain problematic gambling — and motivational interviewing, which helps patients identify and work with their own motivation to change.
Assessment at the clinic includes a detailed clinical evaluation of gambling history, severity, co-occurring mental health conditions (particularly anxiety, depression, and impulse control disorders), and financial circumstances. Where appropriate, the clinic may recommend a trial of medication, as certain pharmacological interventions have evidence for reducing gambling urges in some patient groups.
Group therapy is also offered for suitable patients, providing a structured peer support environment alongside individual therapy. The clinic recognises that problem gambling has significant secondary effects on relationships and families — family members and partners may also be seen as part of a comprehensive treatment approach.
National Problem Gambling Clinic
020 7381 7722Mon–Fri · 9am–5pm · NHS · Free
NHS specialist outpatient clinic for gambling disorder. Self-referrals and GP referrals accepted. Run by CNWL NHS Foundation Trust. Clinics at Fulham Road and Camden, London.
Free · 24 hours · 7 days
Operated by GamCare. First point of contact for support and referral to treatment services.
Email only · Free
Self-exclude from all UKGC-licensed online gambling sites. Often recommended alongside clinical treatment.
Mon–Fri, office hours
Residential treatment for severe gambling disorder. Complements outpatient NHS care for complex cases.
gamban.com
Device blocking software
Recommended as part of clinical treatment. Blocks 35,000+ gambling sites at device level. Subsidised access available.
Gamblers Anonymous
0330 094 0322UK national number
Peer support meetings across the UK. Provides a community element that complements clinical treatment.
For immediate crisis support, the National Gambling Helpline (0808 8020 133) is available 24 hours a day, 7 days a week. GamCare advisers can help with referrals to the National Problem Gambling Clinic and other NHS gambling services.