National Problem Gambling Clinic

National Problem Gambling Clinic

The National Problem Gambling Clinic is an NHS specialist outpatient service for gambling disorder, providing free clinical assessment and treatment. Based in London; self-referral accepted.

About the National Problem Gambling Clinic

The National Problem Gambling Clinic (NPGC) is an NHS outpatient clinic specialising in the assessment and treatment of gambling disorder. It is operated by the Central and North West London NHS Foundation Trust (CNWL) and has clinics at sites in London including Fulham Road and Camden. As a national centre, the NPGC also conducts research into gambling disorder and provides training for clinicians across the UK.

The clinic accepts adults aged 18 and above, with a pathway available for some patients aged 16–17. Referrals are accepted from GPs, mental health professionals, and via self-referral — people do not need a GP referral to make an initial enquiry. The clinic is free at the point of use for people resident in England who meet the clinical criteria for treatment.

The NPGC is one of a limited number of specialist NHS gambling disorder services in Great Britain. It provides a clinical pathway that is distinct from the community-based counselling offered by charities such as GamCare — the clinic is staffed by consultant psychiatrists, clinical psychologists, and specialist therapists, and is equipped to manage complex presentations including co-existing mental health conditions, substance misuse, and significant financial harm.

Clinical Treatment Approach

The clinic's treatment model is based on evidence-based approaches adapted for gambling disorder, principally cognitive behavioural therapy (CBT) — which addresses the thought patterns and behaviours that maintain problematic gambling — and motivational interviewing, which helps patients identify and work with their own motivation to change.

Assessment at the clinic includes a detailed clinical evaluation of gambling history, severity, co-occurring mental health conditions (particularly anxiety, depression, and impulse control disorders), and financial circumstances. Where appropriate, the clinic may recommend a trial of medication, as certain pharmacological interventions have evidence for reducing gambling urges in some patient groups.

Group therapy is also offered for suitable patients, providing a structured peer support environment alongside individual therapy. The clinic recognises that problem gambling has significant secondary effects on relationships and families — family members and partners may also be seen as part of a comprehensive treatment approach.

Contact & Get Help

National Problem Gambling Clinic

020 7381 7722

Mon–Fri · 9am–5pm · NHS · Free

NHS specialist outpatient clinic for gambling disorder. Self-referrals and GP referrals accepted. Run by CNWL NHS Foundation Trust. Clinics at Fulham Road and Camden, London.

National Gambling Helpline 0808 8020 133

Free · 24 hours · 7 days

Operated by GamCare. First point of contact for support and referral to treatment services.

GamStop [email protected]

Email only · Free

Self-exclude from all UKGC-licensed online gambling sites. Often recommended alongside clinical treatment.

Gordon Moody 01384 241292

Mon–Fri, office hours

Residential treatment for severe gambling disorder. Complements outpatient NHS care for complex cases.

Gamban

gamban.com

Device blocking software

Recommended as part of clinical treatment. Blocks 35,000+ gambling sites at device level. Subsidised access available.

Gamblers Anonymous

0330 094 0322

UK national number

Peer support meetings across the UK. Provides a community element that complements clinical treatment.

For immediate crisis support, the National Gambling Helpline (0808 8020 133) is available 24 hours a day, 7 days a week. GamCare advisers can help with referrals to the National Problem Gambling Clinic and other NHS gambling services.

Other UK Support Services

National Problem Gambling Clinic — Frequently Asked Questions

What is the National Problem Gambling Clinic?
The National Problem Gambling Clinic (NPGC) is an NHS specialist outpatient service for people with gambling disorder, based in London. It is run by the Central and North West London NHS Foundation Trust (CNWL) and provides free clinical treatment to people residing in England who meet the clinical threshold for gambling disorder. It is one of a small number of specialist NHS gambling services in Great Britain, and also functions as a national training and research centre for gambling disorder treatment.
Is the National Problem Gambling Clinic free?
Yes. The National Problem Gambling Clinic is an NHS service and is free to access for eligible individuals resident in England. As with all NHS specialist services, referrals may be subject to eligibility criteria and waiting lists. Self-referrals are accepted alongside GP referrals.
How do I get referred to the National Problem Gambling Clinic?
Referrals to the National Problem Gambling Clinic can be made through a GP, a mental health professional, or via self-referral. The clinic accepts referrals from adults (18+) and has pathways for young people aged 16–17 in some circumstances. To make a self-referral or enquire about eligibility, contact the clinic directly on 020 7381 7722. People outside the clinic's geographic catchment area may be directed to regional NHS gambling services.
What treatments does the National Problem Gambling Clinic offer?
The clinic provides specialist clinical assessment and a range of evidence-based treatments including cognitive behavioural therapy (CBT) for gambling disorder, motivational interviewing, relapse prevention planning, financial counselling, psychiatric assessment and medication review where appropriate, and group therapy programmes. The clinic also works with family members and partners affected by gambling harm, recognising gambling disorder's significant secondary impact on close relationships.
Is the National Problem Gambling Clinic available to people outside London?
The National Problem Gambling Clinic is primarily based in London and may prioritise referrals from within its catchment area. NHS England has been expanding regional NHS gambling services as part of the government's response to the 2023 Gambling Act Review, with additional specialist clinics established in other regions. People outside London should contact their GP or the National Gambling Helpline (0808 8020 133) to be directed to their nearest NHS gambling treatment service.
What is the difference between the National Problem Gambling Clinic and GamCare?
The National Problem Gambling Clinic is an NHS clinical service delivering medical and psychological treatment for gambling disorder — it is staffed by psychiatrists, psychologists, and specialist therapists. GamCare is a charity that operates the National Gambling Helpline (0808 8020 133), counselling services, and peer support. GamCare typically provides first-line support and community-based counselling; the NPGC provides specialist clinical treatment for those with more complex or severe presentations, including those with co-existing mental health conditions.